Returns & Refunds Center
Hassle-free 7-day return policy for construction materials. Submit a damage or specification mismatch claim for instant escrow refund processing.
7 Days
7-Day Site Return Guarantee
Damaged cement bags, cracked tiles, or incorrect TMT steel grade claims accepted within 7 days of site delivery.
100%
Escrow Protected Refunds
Funds are held in secure escrow. Once verified by site verifiers, approved refunds are transferred directly to your bank.
Pickup
Free Reverse Pickup
Our logistics fleet arranges site pickup for approved return items at no extra freight cost.
Submit Return / Refund Claim
Select your order and upload material inspection details for care team processing.